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Optimized IT ensures your operations are always running smoothly and efficiently

Managing business technology is an extremely technical task that is best left in the hands of experienced IT personnel. Work stoppages, slow and inefficient IT solutions, and devastating cyber attacks harm your business if left unresolved, stopping you from completing important tasks, angering customers, and hurting your bottom line. But you can prevent this by working with a trusted IT partner like Duck Technologies.

Duck Tech is a dedicated Managed IT service provider with over 15 years of experience in delivering effective technology solutions and critical technical support whenever our clients need it. We will handle all aspects of your technology by monitoring and maintaining every process around the clock, so you don’t have to worry about your IT ever again. With technology problems out of your way, you can maximize your productivity and boost your revenue like never before.

Why choose Duck Technologies?

Since 2007, Duck Technologies has been a leading service provider of premium IT services to businesses in the New Orleans area. Our team members are passionate, driven, and committed to delivering on our promise of providing quality services and solutions to our clients. Our goal is to help you grow your business by handling all the IT so you don’t have to.

What our clients say

Duck Technologies is simply the best!!

Duck Technologies is simply the best!! We were struggling with our cloud setup because we just couldn’t find the time to get it working the way we wanted, and none of us are experts by any means. The team at Duck got our office network into ship shape in no time, and we didn’t even need to buy ...Read More

– Donna Heinlein
Founder and CEO
Countrybrook Gifts and Candles

Frequently Asked Questions

What are Managed IT services?

Managed IT Services are provided by an IT provider/partner for the purpose of handling all the technology needs of your business. This means managing and monitoring all the day-to-day business IT processes as well as providing other services such as cybersecurity, data backup, IT support, and much more. Managed IT Services are meant to give you all the benefits of optimized IT but at a much lower, fixed monthly cost than hiring your own IT staff.

Should small businesses be outsourcing their IT management?

IT services and support are extremely specialized skills and the personnel required to effectively manage these services is expensive to hire. For a small business, such a huge investment in IT professionals is extremely difficult to justify since you can count on an outsourced IT provider to give you the same services but at a fraction of the cost.

What if my technology is already working fine?

Unoptimized IT can still provide value and benefit to its users but that doesn’t mean you are using it to its full potential. Your business technology can do a lot more if it is managed by capable engineers and you’ll see increases in productivity and larger returns on your technology investments.

What’s included in Managed IT Services?

Our Managed IT services include our service desk that delivers 24/7 live IT support, round-the-clock management of your IT networks, servers, applications, and more. We also offer in-depth reporting of your IT performance and carry out regular backups of your servers and server applications. To avail of our additional Managed IT offerings, please contact us to learn more.

Do you offer backup services?

We offer backup services for your servers and applications and we do a daily check of the backup logs to ensure you never lose any data. We also test the backups every quarter and provide a report.

What if I already have internal IT staff?

We can work with your internal IT staff and help them with certain aspects of your IT management. For instance, our team will be on standby 24/7/365 so we can attend to your IT needs when your staff is not available or on holiday.

Transform your New Orleans business with a reliable IT partner

Schedule your FREE consultation today! Get a professional assessment from our skilled engineers, and discover how to leverage technology to boost your productivity and streamline efficiency.

“Duck Technologies has transformed our IT operations. Their proactive support and expertise keep our systems secure and running efficiently. Excellent service!”

– Sarah Thompson
CFO, Riverfront Enterprises

4.9

(18 Reviews)

5.0

(30 Google Reviews)

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Managed IT Services in NewOrleans | Duck Technologies